söndag 16 februari 2025

Empty Nose Syndrome (ENS) Tragedy: Scott Gaffer's Struggle and Legacy

Patient story · Empty Nose Syndrome · United States

Scott Gaffer: Empty Nose Syndrome After Turbinate Reduction Surgery

Scott Gaffer was an engineer from Austin, Texas, whose life changed after turbinate reduction surgery in 2010. His story describes years of severe Empty Nose Syndrome symptoms, extensive research, treatment attempts, advocacy and the difficulty of living with an illness that was largely invisible to others.

NameScott Gaffer
LocationAustin, Texas
ProfessionEngineer
ENS onsetAfter surgery in 2010

Supporting material: Read Scott's PDF file.

This page discusses severe illness, emotional distress and death. Statements about Scott's experiences, symptoms and medical history are presented as part of the patient story and family/community account.

The Development of ENS and the Initial Struggle

Scott Gaffer’s life is a powerful and poignant example of the hidden struggles endured by those with invisible illnesses. Born with a brilliant mind, quick wit, and boundless curiosity, Scott was a talented engineer from Austin, Texas, with a bright future ahead. However, his life was irrevocably altered in 2010 when he got Empty Nose Syndrome (ENS), a debilitating condition that ultimately impacted every aspect of his life.

Scott’s journey with ENS began after he underwent a turbinate reduction surgery in 2010. As a child, Scott suffered frequent sinus infections and had trouble breathing through one nostril. In addition to his health issues, he felt self-conscious about the appearance of his nose, which led him to seek surgical intervention to improve both his breathing and appearance.

Despite choosing a reputable surgeon and what was supposed to be a conservative approach, Scott experienced unusual symptoms immediately following the surgery. He mentioned feeling as though air was moving too freely through his nose, describing it as similar to “air going through a straw.” Although the surgeon assured him that his nose appeared structurally sound, Scott remained deeply uncomfortable. This moment marked the beginning of a prolonged struggle, as Scott sought solutions and explanations that doctors failed to provide.

Scott’s Online Advocacy and Research

Over the years, Scott became an active participant in the online ENS community, joining forums like the “Empty Nose Syndrome Awareness” group on Facebook. His contributions were invaluable to fellow sufferers, as he shared in-depth accounts of his treatments, experimental therapies, supplements, and medications. Those who interacted with Scott online described him as compassionate, dedicated, and generous in sharing his experiences to help others. Despite his personal suffering, he retained a sense of humor and intellectual curiosity that inspired others in the community.

Scott’s commitment to understanding his condition was unwavering. He approached his research with the precision of an engineer, meticulously documenting every treatment and outcome. His contributions showcased his intelligence, thoughtfulness, and desire to make a difference, not only for himself but for others grappling with the complexities of ENS.

ENS: An Invisible Illness with Devastating Effects

Empty Nose Syndrome is particularly challenging because it is an “invisible” illness, meaning there are no obvious physical signs of the suffering it causes. Individuals with ENS experience sensations of suffocation, chronic pain, and difficulty breathing. This makes it difficult for others to understand the intensity of their symptoms, which are, as Scott’s mother described, “agonizing and so far into the ordinary human experience that it’s difficult to accurately describe.”

For Scott, the symptoms of ENS affected not only his physical health but also his mental well-being. His sleep became increasingly disrupted, which led to a cascade of other health issues, including gastrointestinal discomfort, weight gain, and persistent fatigue. Despite his efforts to convey his suffering to family and friends, Scott felt isolated and misunderstood. Outwardly, he appeared to have a promising career and a supportive social network, but the relentless symptoms of ENS made it difficult for him to experience the life he had once envisioned.

A Devoted Son and Loyal Friend

Scott’s mother, Beth Gaffer, shared fond memories of her son, describing him as exceptionally intelligent, funny, and helpful. Scott was the kind of person who brought joy into his home, whether by fixing things around the house or by lifting the spirits of those around him. His mother recalls how he would notice what needed to be done around the home and take it upon himself to make improvements. His friends, too, remember his warmth, humor, and loyalty. Although Scott did not have a large social circle, he maintained close and meaningful friendships, often treating his friends like family.

Beth also recounted Scott’s playful side, mentioning a photo of him humorously trying to dunk a large MoonPie into a glass, capturing his lighthearted nature even in moments of hardship. Scott’s friends missed the laughter and companionship he once brought to their lives, with one friend lamenting that he missed “the Scott I knew and loved.”

Searching for Solutions: A Medical Odyssey

In his quest for relief, Scott sought out numerous doctors, undergoing various treatments and procedures. Initially, he returned to the surgeon who performed his first operation, but he soon grew disillusioned when his symptoms were dismissed as inconsequential. Driven by a need to reclaim his health, Scott sought out ENS-friendly doctors and underwent a second nasal surgery. Despite these efforts, his symptoms persisted, and his frustration grew as he struggled to find answers and effective treatments.

In 2016, Scott traveled to Johns Hopkins for further treatment, hoping for a breakthrough. However, his hope began to wane as he came to the painful realization that his condition might be irreversible. After this period, his family began to notice significant changes in his demeanor, as his once frequent visits and cheerful presence became increasingly rare. He confided in friends and family that he felt like he had lost the healthy, happy life he once knew.

A Private Battle with Mental Health

Scott’s physical struggles with ENS were accompanied by a profound emotional toll. The pain, isolation, and inability to find relief weighed heavily on him. His mother described how Scott became more withdrawn, spending long periods of time in solitude and sometimes ceasing communication altogether. During one visit, his family found him lying on the floor, exhausted and visibly unwell, yet Scott refrained from openly discussing the true extent of his suffering with them. He carried the weight of his illness privately, finding solace only in the support of online communities where others understood his condition.

In his final note, Scott expressed that he was “sick and tired of being sick and tired” and felt left behind as others around him moved forward in life. Watching friends find relationships, start families, and progress in their careers made him feel as though he would never achieve the milestones he once dreamed of. He poignantly wrote, “My health broke before my spirit,” a testament to the immense toll ENS had taken on him.

A Mother’s Message to Those Affected by ENS

In the wake of her son’s passing, Beth has become an advocate for understanding and support for individuals suffering from ENS. She urges friends and family members of ENS sufferers to ask questions, listen deeply, and be present for their loved ones. The journey of an ENS patient can be isolating, as they may hide their suffering to avoid burdening others or because they feel misunderstood. Beth’s message is clear: ENS, like many invisible illnesses, requires empathy and awareness from the people around those affected. The appearance of normalcy often masks profound suffering, and her hope is that others will take the time to understand the realities faced by individuals like Scott.

Legacy and Lessons

Scott Gaffer’s story is a reminder of the silent battles faced by countless individuals who live with invisible illnesses. His courage, kindness, and intelligence touched the lives of those who knew him and even many who didn’t, through his contributions to the ENS community. His life underscores the importance of compassion, especially toward those whose suffering isn’t outwardly visible. His mother’s advocacy, in honor of his memory, aims to shed light on the devastating effects of ENS and to foster a more empathetic world for all who endure such invisible struggles.

Scott’s legacy lives on in the memories of his family and friends and in the ENS community he supported with so much dedication. His story highlights the urgent need for continued awareness, understanding, and support for those with ENS. In honoring Scott’s life, we remember the importance of compassion, patience, and love for those silently fighting their own battles.

Empty Nose Syndrome After Nasal Surgery – The Tragic Story of Yaneiv Oz


Letter from Toni Carroll, mother to Yaneiv. I think I need you to know Yaneiv before his deterioration began after surgery so you can fully understand how drastic it was. Yaneiv was a people person, loved helping with anything however big or small, fantastic friends still together from pre-school days, hard working, loyal, always the joker & had a love of life like nothing I’ve ever known & football, playing it & watching it was his biggest love, strict diet & work outs twice a day. Yaneiv Oz - PDF file


He always said as a teenager that he felt he didn’t feel much of an air flow through one nostril but not insistent about it. When he was 20 whilst doing his compulsory army service he told me the Dr had referred him to Haddasah Hospital to have a small operation, a Polypectomy (1) in his nose which I tried to talk him out of but not because of ENS which we knew nothing about, just because I always believed when somethings surgically touched something else messes up. Yaneiv was adamant that it was nothing & I didn’t understand how uncomfortable it felt bla bla bla... He had the Polypectomy & Rhinoplasty 🤦🏻‍♀️ I only knew this a couple of months ago when my oldest son told me. 

The day after the operation I went to visit Yaneiv & instantly felt something wasn’t right (gut feeling 🤷🏽‍♀️) But brushed it aside as recuperating. Anyway Yaneiv seemed O.K for a while, held down a job, still working out, football matches, signing up for courses of all types (He loved to study all subjects till he found what finally drew him in).

He had dreams, I think around 2 years after surgery started slight aggressiveness, headaches & insomnia ….. He booked a flight to Australia alone, worked at a company with an Israeli guy he met for a year to save money to travel on before returning home. He lived the dream 🙏 Cambodia, Bali, Thailand & partied in Europe …. I was so proud. He was traveling for just over a year & a half.

But It wasn’t the same Yaneiv that returned 😩
He was still playing football at this point & the gym daily but he couldn’t hold down a job because of constant throat infections, migraines, back & forth to Dr’s more tests, more steroids & referrals to Psychiatric help as they told him over & over it was all in his head. 


Yaneiv still had a bit of fight left in him at this point & moved South thinking the humidity would help staying at his Dads. He went to a Psycologist but only once, he tried acupuncture, voice therapy as he though his voice had changed but I think he felt that way because he had to strain so hard to speak, he was awake all night from suffocation & anxiety which left him groggy & catching an hour here & there when he could. 

Everytime we asked what he felt he only said over & over ‘my throat’ 🤷🏽‍♀️. My daughter had a little boy of 4 in her class at kindergarten that kept clearing his throat (Just like Yaneiv) & she offered him water, he brushed it away & told her it wouldn’t help because it feels like a piece of dry steak constantly stuck at the back of my throat. This little boy who’d had the same operation explained it better than my 26 year old son. 

The depression started kicking in, he stopped replying to his best friends messages, he couldn’t play football anymore because of choking, he became sensitive to dairy products & soooooo very tired. I know he joined the Facebook ENS group 5 days before his death, he had contact with one member who I think she helped him finally to get an appointment with an ENS specialist in Israel.

He hung himself the day of the appointment 
His last wish was that we take the surgeon to court & get justice to stop this. My stepsons Mums a lawyer who said she’d take it on, got all the medical documents together but she didn’t follow it through ☹️..... I wouldn’t be able to do it as Yaneiv said so little, refused for me to talk to the surgeon etc. So anyway if I can help to stop this I will try because I owe it to Yaneiv 

I really hope it’s ok Pia 
My mind is still trying to come to terms with this, so my concentration is appalling 🤦🏻‍♀️
Think it’s fantastic what you’re doing xx Best of luck

(1) A polypectomy is a surgical procedure to remove polyps, which are abnormal tissue growths. It is often performed endoscopically in the nose to alleviate symptoms like nasal obstruction and sinus issues

Yaniv Oz facebook   Instagram

Summary of Yaniv Oz's Case:

Name: Yaniv (Yaneiv) Oz
Gender: Male
Year of Birth: 23/7 - 1992
Year of Death: 16/10 - 2018
Age at Death: 26
Country: Israel

Medical Background:
Yaniv experienced partial airflow obstruction in one nostril as a teenager but managed it well. At 20, during his mandatory military service, he underwent a polypectomy and rhinoplasty at Haddasah Hospital. The surgery involved turbinate reduction, but he was not informed of the potential consequences.

Postoperative Symptoms:
Symptoms began to surface gradually, two years after the surgery, including aggressiveness, headaches, and insomnia. Over time, he developed insomnia, throat and vocal issues, dry nose, and frequent ENT infections. His mental health deteriorated, leading to depression and isolation from friends and activities he once enjoyed, like football.

Treatments:
He consulted multiple doctors, underwent various tests, and was prescribed steroids and psychiatric referrals, but his suffering remained unexplained. He attempted alternative therapies, including acupuncture and voice therapy, without success.

Final Days:
Yaniv joined a Facebook group for Empty Nose Syndrome (ENS) just five days before his death, which he attributed to severe psychological distress. He died by hanging, leaving a farewell letter expressing his wish for his family to pursue legal action against the surgeon to seek justice and prevent similar outcomes for others.





Näsplastik och reduktion av näsmusslor – John Malamos tragiska öde (1967–2010)

Bildmaterial till minne av John Malamos, 1967–2010

John Malamos, USA 1967-2010. Baserad på Intervju med johns bror

Näsplastik och reduktion av näsmusslor: Johns berättelse

John Malamos bodde i Illinois, USA, och levde ett liv fullt av glädje och energi tills han genomgick två kosmetiska näsoperationer. Därefter tog hans liv en mörk vändning som till slut ledde till hans alltför tidiga död vid endast 43 års ålder. Den första operationen genomfördes utan att han upplevde några märkbara andningsproblem. Tyvärr utfördes ingreppet inte korrekt, vilket gjorde att han var tvungen att genomgå en ny operation. Under denna korrigering valde kirurgen att även reducera hans nedre näsmusslor, utan att informera John om riskerna med detta ingrepp. Denna onödiga reduktion utlöste en rad hälsoproblem, inklusive sömnlöshet, torrhet, smärta, kvävningskänsla, ångest och depression.

Johns bror Thomas delade hans historia som en viktig påminnelse om att noggrant informera sig om alla ingrepp som en kirurg kan utföra och att tydligt kommunicera att man vill undvika onödiga "tilläggsoperationer" såsom reduktion av näsmusslor. John trodde att han endast skulle genomgå en korrigering av sin kosmetiska operation men vaknade upp med både en korrigering och en reducering av sina nedre näsmusslor. Detta ingrepp hade inget att göra med hans kosmetiska operation, och det är nästan säkert att John fortfarande hade varit vid liv idag om kirurgen inte hade utfört denna extra åtgärd, vilket ledde till att han drabbades av den fruktade sjukdomen Empty Nose Syndrome (ENS).

Video · John Malamos

Se berättelsen om John Malamos och Empty Nose Syndrome

Videon berättar om John Malamos, följderna efter reduktion av de nedre näsmusslorna och de allvarliga konsekvenser som Empty Nose Syndrome kan få.

Bildmaterial till minne av John Malamos, 1967–2010

Motorcykelresorna, familjen och livet på Costco

Innan sin operation levde John livet till fullo och hade knappt några bekymmer. Han var en passionerad motorcyklist som älskade att resa till västra USA med sina motorcykelvänner. Han hade en stadig flickvän, en nära vänkrets, familj i närheten och en givande karriär som assisterande chef på Costco. John var en källa till värme och glädje i sitt samhälle – en man vars närvaro kändes djupt av alla runt honom.

Både kollegor och kunder på Costco minns honom med värme. Än idag, över tio år senare, delar de historier om hans vänlighet och exceptionella ledarskapsförmåga när hans bror besöker butiken för att handla. John hade en sällsynt talang för att få alla runt sig att känna sig uppskattade och sedda. De hundratals kollegor som deltog på hans begravning och lämnade kommentarer i hans dödsannons är ett tydligt bevis på den positiva påverkan han hade på så många liv. Nedan är några av de många kommentarer som lämnades av hans kollegor online. (1)

Så minns vänner och kollegor John Malamos

"John var en av de där unika människorna. Den mest medkännande och kära vän och chef. Jag kommer alltid att minnas våra samtal om livet och hur många gånger John hjälpte mig genom svåra tider. Jag kommer att sakna honom djupt."

Kristin Harbke, October 10, 2010
Bildmaterial till minne av John Malamos, 1967–2010

"Jag lärde känna John när jag började på Costco 2002. Han hälsade alltid med ett smittande leende, och vi fick alltid ett gott skratt tillsammans. Han var mer än bara en kollega – John var en fantastisk vän. Det är sällsynt att möta någon så utåtriktad och medkännande som John. Vi höll kontakten genom åren, och jag blev oerhört ledsen när jag fick höra om hans bortgång. Mina tankar och böner är med familjen Malamos under denna svåra tid."

Patrick Hayes, 28 oktober 2010

"Jag skulle inte vara där jag är idag utan John. Han gav mig inte bara möjligheten att arbeta på Costco, utan han gav mig en andra chans i livet och fick mig alltid att le, även under de tuffaste dagarna. Han tog sig alltid tid att fråga hur jag mådde och fick mig att känna mig uppskattad. Jag saknar dig verkligen och tackar dig för allt du har gett mig."

Jeff Wilkalis, 7 augusti 2011

"John, det har gått så lång tid sedan du lämnade oss, men det känns som igår. Vi saknar dig fortfarande så mycket och minns dig genom att dela våra minnen av dig. Livet är inte detsamma sedan du gick bort. Jag saknar hur du alltid tog dig tid att prata med oss och hjälpa till med livets problem. Du var en sådan omtänksam person. Du kommer alltid att leva kvar i mitt hjärta. Hälsa till Audrey – jag vet att hon skulle leta efter dig med öppna armar. Må du fortsätta vila i frid och vara lycklig för alltid. Kärlek, Ruth."

Ruth Reynolds, 10 juli 2023
Bildmaterial till minne av John Malamos, 1967–2010

Ett liv som förkortades av näsplastik och reduktion av näsmusslor

Efter operationen av sina näsmusslor tog Johns tidigare lyckliga och uppfyllda liv en mycket mörk vändning. I sin kamp för att förstå varför han kände sig kvävd och inte kunde sova på flera dygn sökte han hjälp vid välrenommerade institutioner som Cleveland Clinic och Mayo Clinic. Tillsammans med sin far reste han hundratals mil för att få svar, och till slut fick han en diagnos – Empty Nose Syndrome (ENS). Men trots diagnosen hade varken Cleveland Clinic eller Mayo Clinic några behandlingsalternativ att erbjuda eller läkare i hans närhet att hänvisa till. Hans hopp krossades när han insåg att det inte fanns någon lindring att få och att hans livskvalitet skulle förbli mycket låg.

John blev alltmer orolig och djupt deprimerad som en följd av ENS. Detta oroade hans familj, då han inte hade några kända psykiska problem före operationen. Han fick psykiatrisk vård och vistades en tid på en psykiatrisk klinik, men detta gjorde honom bara mer isolerad och hopplös – roten till hans lidande var fysisk, inte psykisk.

I sina mörkaste stunder gjorde John flera försök att avsluta sitt lidande. Han försökte först begå självmord genom att använda kolmonoxid från bilens avgassystem men ångrade sig i sista stund. Ett senare misslyckat försök innefattade en hängning. Till slut stal han en revolver vid ett besök hos en familjemedlem och tog sitt liv dagen därpå. Hans tragiska och alltför tidiga bortgång lämnade familjen i djup sorg.

Det var särskilt betydelsefullt för Johns familj att kunna visa för sin kyrka att hans död var en följd av en svår fysisk sjukdom. Detta möjliggjorde att hans begravning och ceremonier kunde genomföras enligt den grekisk-ortodoxa traditionen.

Bildmaterial till minne av John Malamos, 1967–2010

Thomas Malamos vill öka medvetenheten om ENS

Thomas Malamos delar nu sin brors historia i hopp om att öka medvetenheten och förhindra framtida tragedier. Han vill att människor ska förstå den allvarliga och onödiga påverkan som ENS kan ha på en människas liv. Thomas är övertygad om att John aldrig skulle ha fått sina näsmusslor reducerade om han hade blivit informerad om riskerna och fått vara delaktig i beslutet.

Liksom många andra vänner och familjemedlemmar som har förlorat sina nära till ENS, frågar sig Thomas varför kirurgen opererade på Johns näsmusslor. Var det för att tjäna mer pengar? Var det för att de inte hade fått tillräcklig utbildning om näsmusslornas betydelse under sin läkarutbildning? Saknade kirurgen den skicklighet och precision som krävdes för att operera resten av näsan utan att röra näsmusslorna? Att få svar på dessa frågor skulle kunna hjälpa andra att undvika samma öde som hans bror.

Som en del av att hedra Johns minne har Thomas delat fotografier och videor från lyckligare tider – ögonblick fyllda med skratt, äventyr och glädjen i att leva livet fullt ut. Dessa bilder är en påminnelse om den person John var innan sjukdomen tog över, och speglar ett liv som var ljust och fullt av löften. Det är så Thomas vill att hans bror ska bli ihågkommen av andra. 

Källor och dokument

(1) Kommentarer från vänner och kollegor i dödsanonsen 

John Malamos' PDF file kan läsas här   (Det tar en kort stund att ladda filen)

Sylvain Barthelemy: broderns vittnesmål om livet efter septoplastik och turbinektomi

Jack Ackland: näsoperation, kronisk smärta och Empty Nose Syndrome

The Tragic Cost of Medical Neglect: Jack Ackland’s Battle with Empty Nose Syndrome

Patient history · Nasal surgery · Empty Nose Syndrome

Jack Ackland and Empty Nose Syndrome: A Life Changed by Turbinectomy

Jack Ackland hoped nasal surgery would relieve his sinus pain and allow him to continue training as a military pilot. Instead, the operations were followed by lasting disability, chronic illness and profound psychological distress. Decades later, his son’s investigation connected that history with a condition now known as Empty Nose Syndrome.

Based on journalist Len Ackland’s account of his father’s life, correspondence and medical history, published by Reveal.

Jack Ackland image collection accompanying the account of his life and nasal surgery
Jack Ackland’s story brings a personal history to the discussion of long-term complications after nasal surgery.

Jack Ackland’s Military Flight Training and Sinus Problems

During World War II, Jack Ackland wanted to become a fighter pilot. Sinus problems stood in the way. Changes in pressure during flying aggravated his symptoms, producing frontal pressure, facial pain and the difficulties described in his history as barometric sinusitis.

Jack initially resisted surgery. According to the account assembled by his son, however, pressure from military superiors and the hope of remaining in flight training eventually persuaded him to consent. He expected treatment to help him return to the air.

The outcome was very different. His symptoms persisted, further operations followed, and the resulting disability brought his ambition to fly to an end.

Nasal Surgery in 1943: Submucosal Resection and Turbinectomy

Consent under pressure

Jack was placed under the care of Major R. W. Wright, the head of the hospital’s ear, nose and throat department. In correspondence later examined by Len Ackland, Jack described his reluctance to undergo sinus surgery and the pressure that preceded his agreement to a submucosal operation.

The surgical history describes removal of nasal cartilage and bone, followed by surgery on the turbinates. Wright reportedly believed that infection involving these structures could contribute to ear problems.

Turbinate removal and lasting nasal damage

The first operation took place in March 1943. Len’s account describes extensive removal of supporting nasal structures, subsequent nasal collapse and resection of the ends of the turbinates. An enlarged nasal cavity and atrophic rhinitis were among the consequences described. Jack’s surgical history also included a later Caldwell–Luc operation.

Other doctors questioned the treatment. According to the account, some regarded the surgery as unnecessary. Yet the precise reasoning behind the extent of Wright’s resections remained unresolved in Len’s investigation.

Why Jack could no longer continue flying

In a March 1952 letter, Jack recalled that Majors Wilucki and Neff in Tucson had expressed doubts about his ability to continue flying, while allowing him an opportunity to try.

He tried, but the pain worsened in flight. The symptoms that had troubled him before his hospitalization in Santa Ana remained severe enough to prevent him from flying. His account describes being grounded, reduced to the rank of private without prejudice and sent to Amarillo for reassignment.

Empty Nose Syndrome After Turbinectomy: Understanding the Connection

To understand his father’s surgical history, Len Ackland asked Dr. Robert M. Meyers, an ear, nose and throat professor at the University of Illinois in Chicago, to review the details and consequences of the operations.

According to Len’s account, Meyers explained that Jack’s condition would now be described as Empty Nose Syndrome (ENS). This was a retrospective interpretation of his history, rather than a diagnosis recorded under that name during Jack’s lifetime.

Why an open nasal passage may still feel obstructed

ENS illustrates why nasal function cannot be judged by the size of the airway alone. Changes to turbinate tissue can affect the way inhaled air is conditioned and perceived. Some patients experience distressing breathing sensations even when the nasal cavity appears open. The mechanisms remain under investigation. Read the clinical overview of ENS.

In Jack’s history, the significance of the later ENS interpretation lies in its recognition of physical dysfunction after surgery. His suffering involved far more than the original sinus complaint: persistent pain, repeated illness and a profound loss of everyday functioning shaped the years that followed.

Chronic Illness and Disability Following Nasal Surgery

The severe illness of 1946

In November 1946, Jack was hospitalized with sinusitis and a streptococcal throat infection. His account describes acute rheumatic fever, very high temperatures and severe joint swelling. His appearance changed so dramatically that his wife struggled to recognize him.

Jack credited Dr. Brenann and the medical team with helping him survive. By Christmas Day, his wife was told that he was expected to live.

Medical evidence supporting his disability claim

After this illness, Jack sought an increased disability rating from the Veterans Administration. He and his civilian doctors argued that chronic bronchitis associated with his continuing sinus problems should be considered alongside his sinusitis. The claim was rejected, despite supporting medical evidence.

Dr. E. R. Fenton, who reported treating Jack regularly since December 31, 1943, described persistent drainage from the sinuses, a severe bronchial cough, bronchopneumonia, pleurisy and subsequent infectious arthritis. In his assessment, Jack’s disability was permanent and total. He recommended retirement from official duties and relocation to a warm, dry climate.

The effort required to keep working

Jack continued working while struggling with violent headaches, recurrent sore throats, arthritis attacks, weight loss, weakness and respiratory illness. In his correspondence, he attributed these difficulties to his disability.

“It is often necessary for me to lie down immediately after work so that I can show up the next day...”

Jack Ackland, in correspondence reproduced in the account of his life.

His colleagues also described the strain. At times he appeared close to collapse when leaving the office for home or hospital treatment. On other occasions, the pain became so severe that his wife had to collect him and drive him home.

Additional images accompanying Jack Ackland’s family history
Len Ackland’s investigation brought together his father’s personal history, medical experiences and correspondence.

Chronic Pain, Psychological Distress and the Impact on Family Life

Jack’s illness affected his relationships as well as his physical health. His family witnessed increasing withdrawal, irritability and depression. The effort of enduring pain and repeated illness made participation in everyday family life progressively harder.

Another hospitalization in March 1961 deepened his isolation. Being placed apart from others left him feeling that he was contagious to family and friends. The account describes his growing distress and his fear that he had become a burden to those he loved.

A family’s loss in 1961

Len recalled that his father was too ill to join a family visit to Elitch Gardens on Father’s Day, which also marked his younger brother’s sixth birthday. The following morning, his mother woke him after discovering that Jack had not returned home.

Len went out to search for him and found the family car. Jack had died by suicide. His death followed roughly eighteen years of illness after the wartime operations and left his wife and children facing an enduring loss.

The later investigation documented the relationship between his chronic physical illness and psychological deterioration. It also preserved the family’s experience of watching someone they loved struggle to sustain work, relationships and ordinary daily life.

VA Compensation: His Widow’s Fight for Recognition

The VA initially ruled that Jack’s suicide was not connected to his military service or his recognized chronic disability. His widow appealed.

Her appeal described the practical consequences for their children. Earning $4,040 a year, she struggled to support the family and safeguard their education. She emphasized that she was seeking help for their future, not attempting to obtain money dishonestly.

The decision was reversed eleven months later

Eleven months after Jack’s death, the VA changed its ruling. According to the decision quoted in Len’s account, the evidence showed a marked personality change, behavioral disturbances and psychiatric symptoms associated with an acquired mental disorder.

The agency recognized that this disorder was present at the time of his suicide and was directly related to the consequences of sinusitis and bronchitis.

The decision provided financial support and acknowledged a connection the family had fought to establish. It could not restore Jack’s health or undo the loss of a husband and father.

Len Ackland’s Investigation into His Father’s Nasal Surgery

In his 2018 article, journalist Len Ackland revisited the medical treatment and institutional decisions that had shaped his father’s life. Letters, accounts from doctors and the family’s memories helped him reconstruct the years between the wartime operations and Jack’s death.

One question remained unresolved: why had an experienced surgeon undertaken such extensive resections? Len considered whether the result reflected deliberate surgical choices, mistakes or the pressures of wartime medical practice, but he could not establish Wright’s reasoning.

Meyers’ later review offered a modern clinical framework for understanding the postoperative nasal condition. The surviving correspondence documented its human consequences: the loss of flying, repeated illness, difficulty maintaining employment and a prolonged struggle for recognition.

Jack’s history remains relevant to discussions of nasal surgery because it connects surgical outcomes with the life a patient must lead afterward. Preserving nasal function, recognizing persistent symptoms and taking the consequences of chronic disability seriously are central to that discussion.

Read Len Ackland’s full article at Reveal or open the linked PDF copy .

Marcio Goulart: A Later Account of Suffering After Turbinate Surgery

Later patient accounts show why the consequences of turbinate surgery continue to concern ENS communities. One such account concerns Marcio Goulart in Brazil.

The community account describes severe suffering after a turbinectomy approximately two years before his death in April 2020. It reports that nearly all of his turbinate tissue had been removed and associates his subsequent distress with Empty Nose Syndrome. These details come from the patient and community narrative.

A message attributed to Mari Garb on the Empty Nose Syndrome Awareness Forum, dated April 26, 2020, announced his funeral in Minas Gerais, Brazil, and expressed sympathy for his family.

“May we bring prayers and a lot of light to him and his family in this sad moment of farewell.”

Mari Garb, in the April 26, 2020 community message reproduced in the account of Marcio Goulart.

Jack and Marcio lived in different countries and generations. Their stories are remembered within ENS communities for the suffering described after surgery and for the families left behind. They underscore the importance of recognizing both physical symptoms and psychological distress when patients report serious postoperative difficulties.

Read Marcio Goulart’s story .

Sources and Further Reading

  1. Len Ackland, Reveal: How an honorable discharge led to a life of pain for a WWII vet . The journalistic account underlying Jack’s story and the correspondence discussed here.
  2. Linked document: PDF copy linked with Jack Ackland’s story .
  3. Cleveland Clinic: Empty Nose Syndrome . Medical background on symptoms and postoperative nasal dysfunction.
  4. Cleveland Clinic: Atrophic Rhinitis . Medical background on nasal tissue changes, dryness and crusting.
  5. Patient and community account: Marcio Goulart’s Story with Empty Nose Syndrome .

↑ Back to the beginning

lördag 15 februari 2025

Septoplasty & Turbinate Reduction: A Life Interrupted – Bente Van de Veerdonk’s ENS Story

Instagram   Facebook   Linkedin   Bentes posts in an ENS group   This page in word


Empty Nose Syndrome yet a tragic story -Introduction

Bente Van de Veerdonk was a vibrant and determined young woman from Oss, Noord-Brabant, in the Netherlands. Born on December 28, 1997, she had a promising future, skillfully balancing her aspirations in marketing and communication with a career in childcare. Tragically, her life was cut short in November 2024, just 1.5 months shy of her 27th birthday, after a devastating struggle with health issues related to septoplasty and turbinate reduction.

During the septoplasty, Bente's inferior turbinates were reduced using coblation, a method that burns the nasal turbinates. This procedure ultimately led to Empty Nose Syndrome (ENS). Alongside ENS, Bente also battled Crohn's disease and thyroid imbalances, which further compounded her significant health challenges.

A Life of Ambition and Dedication

Bente’s educational journey reflected her passion for learning and personal development. She pursued childcare studies at ROC de Leijgraaf from 2014 to 2017, earning qualifications as a pedagogical employee. Her dedication to children shone through her work at Avem Kinderopvang from July 2019 to November 2021, where she provided care and early childhood education. She later decided to further her education, studying marketing and communications at LOI (Leidse Onderwijsinstellingen) in 2023, aiming to broaden her professional horizons.

A Multifaceted Health Struggle

In addition to her professional and academic pursuits, Bente faced chronic health challenges. She was diagnosed with Crohn’s disease, an inflammatory bowel condition. She also battled thyroid imbalances that left her body in a fragile and unpredictable state. Despite these challenges, she remained hopeful, seeking alternative therapies such as homeopathy and consulting with specialists to find relief.

The Nose Surgery That Changed Everything

In early 2024, Bente underwent nasal surgery to correct a deviated septum and reduce enlarged turbinates. The procedure included septoplasty and bilateral turbinate reduction performed using coblation, a technique often described as low-risk and intended to improve nasal airflow. However, as in many other cases, the surgery led to immediate complications that progressively worsened over time. Her post-operative care involved the use of corticosteroid nasal sprays, which Bente believed further damaged her nasal mucosa.

Brentes symptoms were severe and unrelenting:

Feeling of excessive airflow through the nose.

A persistent burning sensation in her nostrils. The nasal pain was described as severe and unrelenting.

Severe nasal dryness and crusting, worsened by corticosteroid nasal spray prescribed post-surgery.

Slept with her mouth open due to nasal discomfort, which exacerbated dryness.

A sensation of hyperventilation and inability to sense airflow during exhalation. Hyperventilation was worst at night.

Sleep deprivation, including periods of up to five days without rest.

Constant awareness of breathing, leading to severe hyperfocus on it.

Difficulty focusing on everyday tasks, as even watching television became unbearable.

Systemic effects such as dry eyes, a lump in her throat, painful ears, and burning sensations in her chest and limbs.

These symptoms pointed to Empty Nose Syndrome (ENS), a condition where the nasal passages feel overly open, disrupting normal breathing and airflow sensation.

Experimented unsuccessfully with nose clips, tape, and other methods to block excessive airflow.

Other Symptoms Likely Related to ENS:

Dry eyes and mouth.

Difficulty swallowing and a persistent feeling of a lump in her throat.

Ear pain.

Burning sensations across her chest, arms, and back.

Other Medical Conditions:

Reported her thyroid was "close to being too hard," indicating hyperthyroidism or another form of thyroid dysfunction.

A Desperate Search for Relief

Bente sought help tirelessly, consulting with specialists, including plans to visit Dr. Dixon, an ENS expert in Rotterdam. She explored treatments ranging from nasal ointments and warm beverages to alternative therapies like homeopathy. Despite her efforts, the relief was fleeting or nonexistent. On online forums, she vulnerably shared her experiences and sought advice, expressing both hope and despair.

In one poignant post, she wrote:

"I can’t focus on anything else but my breathing. Sleeping is a BIG issue... I really need help to make it a bit more bearable because now I can’t even focus on the TV. You have to imagine."

Her desperation was palpable as she detailed her struggles with insomnia, dependence on lorazepam, and her declining mental health. She expressed fear, isolation, and a longing for a solution that never came.

Bente Van de Veerdonk - The Final Days

In the ten months following her surgery, Bente’s quality of life deteriorated drastically. Once manageable, her health challenges became insurmountable. By the time of her death in november 2024, she had endured sleepless nights, chronic pain, and the emotional toll of feeling her body "failing in every way." Despite her relentless search for hope and support, her suffering became too great to bear and she ended it herself.

A Legacy of Awareness

Tragically, Bente became the sixth individual in 2024 to take her own life as a result of the unrelenting suffering caused by Empty Nose Syndrome (ENS).

Earlier this year, others suffering from ENS also took their own lives, including Charly Audes (France), Tyler Kuckelman (US), Océane Flavigny (France), Sam Treffry (Australia, 2024), and a 54-year-old Canadian man (name withheld).

Please note that these names are based on reports from three online ENS support groups on Facebook, with approximately 5,000 to 6,000 members. It is important to emphasize that this number does not reflect global statistics, as the actual number of ENS-related deaths worldwide is likely much higher.

Bente's death was a direct consequence of complications from a septum and turbinate surgery performed by her surgeon. How many more lives must be lost before authorities intervene? When will these dangerous procedures be banned, and when will the medical community be held accountable for the harm they cause?




lördag 1 februari 2025

Näsoperation: Konkotomi & Septoplastik – Forskningslänkar & Hur Empty Nose Syndrome Påverkar Individen

Nedan finner du ett urval av några forskningsstudier om Tom Näsa Syndrom

Tillståndet uppstår när näsans organ och slemhinna förstörs genom kirurgi. Dessa forsknings artiklar belyser vad tillståndet innebär och hur det påverkar de drabbade individerna. Tillståndet är mycket allvarligt och har stor påverkan på livskvaliteten och funktionsförmågan. Många individer får sitt liv fullständigt sönderslaget efter dessa operationer. Länkarna leder till en sammanfattning av respektive studie och under sammanfattningen finns en PDF-fil med hela original dokumentet. De inbäddade PDF filerna går att förstora genom att klicka på den nedre delen av dokumentet.

Translated: 

Below is a selection of research studies and articles on Empty Nose Syndrome 

a condition that arises when the nasal organs are damaged through surgery. These research papers shed light on what the condition entails and how it affects the individuals impacted by it. The condition is very serious and significantly impacts the quality of life and functional capacity of those affected. Many individuals find their lives completely shattered after these surgeries. The links provided lead to summaries of each study, and beneath each summary, there is a PDF file containing the full original document. The embedded PDF files can be enlarged by clicking on the bottom part of the document.